A booking page lets a customer choose a service and request an appointment or reserve a time, depending on the agreed process. We build these flows for clinics, practices and service businesses that handle bookings by phone or message and need a clearer way to organise requests.
A connection depends on the calendar's integration options and available permissions. We assess whether it is possible to synchronise availability, embed the existing system or send requests for staff confirmation before defining the solution.
They can be if the project includes current availability and reservation rules. Alternatively, the page can collect requests for manual confirmation. Customers should be able to tell clearly whether they are reserving a slot or requesting an appointment.
No. A booking page can complement phone calls and other contact channels. The process should define how staff record requests from each channel to avoid overlapping appointments and scattered information.
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